Episode 13: Jenny Dempsey - Empowering CX with Employee First

Episode 13: Jenny Dempsey - Empowering CX with Employee First

Desde: Sweets of CX
0 0 hace un año
Jenny talks us through how to create an employee-first culture.

Where do you start?
How do you change the culture?
Who should be involved?
How does wellness play a role in the culture shift?
Jenny then tells us about an experience she had at a local Costco with a small brand distributing some yummy goods.

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